[fredb]

I have a withdrawal of nearly 2000$ that has been pending for 5 weeks.

Casino Management has promised again and again that my payment will be sent 'very soon' or 'any day now' but nothing happens.

Their story is simple :

1 - the huge majority of their players being Americans, they aren't really used to processing payouts for Canadians.

2 - the US legislation makes it hard for them to pay Canadians (!?)

That's how the manager has justified not paying me. I have been patient with them, even though the above arguments are ludicrous (not to mention extremely insulting : how can they even accept bets from a legislation unless they have secured in advance a way to process payouts?)

The manager also mentioned that there is another Canadian player who has been waiting for his\her payout even longer than me, as if this was going to make me feel better.

I will inform them of this thread, in the hope that it will prompt them to take the matter more seriously.