Well done Kiwi Casino!
it seems they have credited my account with $1,000 of which $500 I have withdrawn... it has been approved so I guess I will just wait and see if it turns up!
The way that they handled it was actually pretty good, but it took a while, and I think that is why it snowballed.
But, anyway, if I don't get the payment, I will let you all know.
