First of all I know this casino is listed as a Not recommended one but being a fairly new depositing player I didn't know this beforehand! Even so, I've noticed that some of the not recommended casinos still had action taken on here. I've had a pending withdrawal at Prism Casino since May 12th, 2007. Since then I've gotten the runaround and stories ranging from "due to new regulations, payment to U.S. players are slow"(told Livesupport I was a Canadian player), then I got "your control number for WU will be emailed to you for sure on Friday" (didn't happen), then I got "we no longer send payments via WU" (well its nice that someone finally told me!)
So I told him to make note on my account to FedEx it! Then I got a lady who didn't know what day it was, she was shocked it was Friday and not Thursday. Now don't get me wrong, when I first started playing there I did get my first win and they paid me in 10 days and I have to be honest, they were very nice but now neither Chris nor accounting have answered any emails in over a month, nor has the manager replied to any of my messages on here. All I want is the money I won seeing as I did deposit my own money to play there.
Its heading into the 4th week and still getting the runaround and multiple stories from each person I talk to on Livesupport. You'd think I was cashing out for thousands of dollars when I'm only cashing out a a few hundred. Oh yeah, and the night I put in for my withdrawal was the night I hit a random jackpot of $14,804 and dang near died when they told me because I used a bonus coupon I was only entitled to $250. I learnt the hard way
