i got the same thing and im in the uk,
i managed to get it up to the £1500 minimum withdrawal limit and put in a withdrawal request 2 weeks ago,(it says withdrawals are processed within 2 days on there site) no joy in receiving yet, getting the run around,thought id give them another week, if i dont get it by then ill take it to the next step,
appenently if you go to,
http://www.eog.com/index.aspx
there is a diapute resolution tab in the top right corner,
because they advertise oddsmaker on there site they will try and sort it out for you,
just a heads up, im hoping it wont get that far and i will get paid,
thanks