Grandprive is really giving me the runaround. They mailed me two checks, one I received 3 days after it was mailed. The other one was mailed one day later and I still haven't received it. It has been in the mail for 15 days.
They refuse to follow-up:
Quote:
Thank you for your email.
Once it has passed the 21 days waiting period, the finance department will cancel the check
and reissue a new check.
Kind Regards,
Ivan Chang
Customer Service
|
Quote:
Mr. Chang
NO way am I waiting for another check, they can send it to my eco card. I will have to send you my eco card account information at that time.
I don't believe you ever sent the first check to begin with or I would have received it
|