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Originally Posted by PrimeCasino
4. I have not paid out Jens because she blatantly broke our T&C's, made one bet, and cashed out. This is classic promo abuse and our terms ecist to protect us from just this kind of player. Why should Jens be the only player to become an exception to this rule? Though my decision here was solely based on breaking the T&C's, I'm even less inclined to make an exception since she decided to drag her issue into an angry mob in the hopes you'd all agree with her by default. Lastly, assuming our terms are like every other MGS Casino is a ridiculous excuse for not reading them. I notice how now you have our terms under a microscope but had you read them in the first place, we wouldn't be in this situation. My answer is no and it's final.
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That what you write here proofs your character best - excuse me but how impertinently is that.
If it is promo abuse to try to win money out of a promotion what are you doing? Customer abuse?
If i had understood your terms correctly i could have easily bet 1 Euro on red at french roulette (6000 rounds) and would have , according to the Wizard of Odds, lost less than i lost when i decided to drop the bonus. I think that proves best that i am not lying when i say that i understood your terms wrong. And in my opinion the main reason for this is, that you aren´t able to write propper terms.
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I'm even less inclined to make an exception since she decided to drag her issue into an angry mob in the hopes you'd all agree with her by default.
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Ridiculous.
Who is the angry mob? The casinomeister members?
The only reason i entered this thread is, that you did, with no word, responded to my arguments - neither you did in the mails i sent you first nor you did here.
I can´t and won´t say more.
Your attitude is intolerable.
My last word in this thread is, that i suggest to donate the money that were in my account before i made this mistake to UNICEF as i don´t want you to make profit out of the fact that i didn´t (and still don´t) understand your terms. This donation would, of course, include my deposit of 100 Euro. I would spend it to Unicef, send Casinomeister a proof and after that you could refund it to my Neteller.
It´s on you whether you accept this suggestion or not and whether it would include the bonus money or not.
I am just before my exams and really spent a lot of energy and time on it and only want to bring it to an acceptable end for both of us.