This email was sent to me on April 19th which meant they supposibly released the money April 12th. Isn't this interesting. I figured out how to contact ecogra and filed an official complaint with them
Thank you for contacting Wild Jack Casino regarding your withdrawals.
I am pleased to confirm that the issues regarding the February withdrawal delay have been resolved and all the withdrawals that were held up have been released via check. This resolution was reached on Thursday last week and you can expect your check of $1,100 to arrive within 2-3 weeks from that day.
Regretfully, due to all the recent changes, we are no longer able to send players check withdrawals via any other method other than regular mail.
Our records show that you have been with our casino for a while now and I am sure you are aware that this is not how we usually conduct our business with our players. It is important to us that you know how much we appreciate your ongoing patience regarding the issue of our February withdrawals.
Only the withdrawals that were processed during February were delayed, Withdrawals that were processed from March onwards have gone through with no additional delays. The reason for this is that our financial department has become more accustomed in working in accordance with the new laws and is now better informed as to what exactly is required.
Your $2,800 withdrawal made on April 12, 2007, I can confirm that it was sent to the financial department for processing and should go through with no further problems.
We would really appreciate it if you could just send us a short email to confirm the arrival of your check.
Should you have any additional questions or comments, please don't hesitate to contact our Customer Service Desk on the toll-free numbers listed below. We are available 24 hours a day, 7 days a week for your convenience.
Kind Regards,
Charlotte
Wild Jack Casino Customer Service
A Jackpot Factory Casino
http://www.wildjack.com
Call us toll-free 24 hours a day from the following countries:
USA: 1-866-251-2235
Canada: 1-888-328-3619
UK: 0800-917-4616
or email us a
This email was sent to me on April 19th which meant they supposibly released the money April 12th. Isn't this interesting