Thread: Wildjack Casino
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Old 24th May 2007, 05:49 PM
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From another (unrelated to JF) post, I suspect the casinos are not telling the truth about being unable to influence recovery of funds etc once forwarded to the processor.
The case is in "other complaints", and relates a tale of how a casino first paid out a withdrawal, and two weeks later ordered Neteller to return the funds from the player's account, which, astonishingly, Neteller did.
Clearly, despite funds being in the processing network, casinos can be pretty damn quick to get them back if they so choose, and these funds in this case were even beyond the processing network, but had been sitting in a player's Neteller account for two weeks.
Astonishing as this may be, it is not the first time I have seen a complaint regarding Neteller honouring a merchant "chargeback" on a player's account.

In the case of JF, their processor is NOT "external", it is another subsidiary of the main holding company of which the Jackpot Factory are also a subsidiary. The main holding company are not exactly open, being held in Belize (as far as can be seen), but having ownership in Israel.
This structure should make it easier to retrieve funds, but somehow it seems to make it more difficult.
Since the Factory are making such a meal of this, rather than returning funds to players and working to recover the missing funds from Inexia through the parent holding company, one could think that the amount of funds so "lost" is so great that the casino could be seriously impacted by taking this sensible looking course of action. The other possibility is that the holding company is just plain greedy, and has vetoed this solution, preferring players to carry the risk of these funds proving too difficult to recover in the near future.
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