It's now nearly every tuesday the same little problem, but i think, there must be so much users at the same time online and this is maybe to strong for their server?
I had also today one problem with my Neteller deposit, because it wasn't directly available, but after i've written an email to "Alan" (Inetbet manager) within 15 Minutes, this problem was solved!
They don't need any live chat, because other casinos have live chats, but are even slower and not nearly so good