Tried to contact David Brickman to see if he could help resolve my withdraw issue and as suspected he was not available and I was told that I have to give my concerns to the customer support and they would pass it on. I was then told that the "frozen money" is still frozen but that they had received calls saying that some people are receiving their "frozen money" however the casino has no info from the bank to confirm this and that they have no idea in what name order or casino order the money is being released.