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Reply from the Jackpot Factory
Hi buzzweisergrl,
This is David Brickman, JF Spokesperson.
Unfortunately, this isn't some crazy story, as we have mentioned the funds were released from our control and were frozen by a US bank. Please feel free to contact me via PM with your account number and I can take a look at your case specifically.
I would like to reiterate to all that the Jackpot Factory Group is dealing with every issue and will make sure that every problem gets solved.
Thanks
David
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