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Old 12th April 2007, 07:57 AM
Roeg Outlaw Roeg Outlaw is offline
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TruePoker Cashout Problem Update

I understand what you are saying and all, not most, but all the sites I play at operate the same way; 24-48 hours. this worked for at Neteller and works for me at click2pay.

This is the first site (my first and it will be my last withdrawal from them) to give me this problem. I played there when they offered all Canadians with a Neteller account a bonus for playing with them since Neteller was ceasing to service Canadians.

I took them up on their offer and then withdrew my winnings and bonus and was sent an email saying the normal stuff. 24-48 hours etc etc.

When I didn't see the money in my c2p account i contacted them and they told me that it was a holiday in Costa Rica and they could not get the manager's approval. They kept putting me off until they guaranteed me that it would be done on Monday (4 days later). I agreed to wait and after i received no money again, I was told that only ePassporte accounts were approved in the morning and that c2P accounts were going to be approved in the afternoon.

After that and yet another email apologizing for the inconvenience, I waited a further 48 hours and no money.

Now they say that it ws sent out and it is c2p that is on the hook for it while c2p says they have no evidence of any such transaction within their system.

I assume some bird in the air got it. I prefer to trust c2p who have never done me wrong rather than these excuse spouting bums.

Is there a Costa Rican agency I can call? Or the police there to intervene or their ISP provider so I can convince them to shut down their site. I will spend what it takes to stop them from robbing me and others.

I assume now that my funds were not segregated and therefore were being used for overhead since their rakes are so low due to lack of traffic. There is no regulating body or association they belong to posted on their site. Why is that? I wonder.

Thank you once again and still looking for help.

I imagine I will be posing here for years. I will never quit posting updates until I get paid my money.
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