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Still waiting
Thank you both for responding. I posted at the site you mentioned and will leave "PMing the CEO" as my last resort hope and do it tomorrow if there is no change.
As far as the cashout amount. There is no limit posted and I have an automated cashout request confirmation in that amount from them. In addition, the many emails, sent and received, have that amount mentioned in them so there is no dipute over the amount. Finally, it is the last penny out of the account therefore I am clearing the account and, therefore, there should be no problem with the amount on that basis alone.
Remember, they have sent me emails telling me that they are either sending or have sent the cashout. The have apologized for the delay and then NOTHING. It continues that way everyday.
The latest email a couple of hours ago suggests that it is the fault of click2pay and not them since they (TruePoker) have sent it out. I have several online poker accounts and use clic2pay with no problems. Getting timely credits from them always. They are excellent. They (c2p) told me they have no credits from TruePoker in their system.
This is wasted time and effort where I could be playing poker instead but it is the principal of the matter that is at stake. Yes, it is a small amount but it is still my money and I want it.
Thank you and wish me luck in collectiing. I appreciate your help and any further assistance you can give me.
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