Quote:
Originally Posted by copper007
I double checked the email link and they've updated their terms between April 6th when I played. and now to reflect their claim, but basically I played an allowed game and now they've double tracked to steal my £980 winnings, how should I go about addressing this problem? Advice please. Thanks Ad
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There are many ways to lookup old websites besides archive.org and google cache. Here is a summary of the T&C from 3/30/07 (from live.com). If the promotions email listed different terms, then it could either be an intentional rule difference that some at Carnival were not aware of, or a sloppy email promotions writer.
€/£/$ 777 Welcome Bonus!
* On your 1st deposit, receive a 100% match bonus worth up to €/£/$ 200
* On your 2nd deposit, receive a 50% match bonus worth up to €/£/$ 577
* The bonus may not be combined with any other bonus unless stated otherwise
* In the interest of fair gaming, wagering requirements are 12x (times) your deposit plus play bonus before cashing out any amount higher than your initial deposit amount. (20x for GBP)
* Bets placed on all forms of Baccarat, Live Baccarat, Craps, Roulette, Sic Bo, Pontoon, Casino War and Video Poker Double do not count towards the wagering requirement.
* The Casino reserves the right to withhold any amount in excess of the player's original deposit from a player's withdrawal if the bonus is wagered on the above games, before the wagering on allowed games is completed fully.
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