[gerilege]

Ok, I deposited to Lady Dream Casino (Wager21 group) in December last year. The whole Wager21 group is in "Proceed with caution" category, because of the different payouts in "fun mode" as I learned. After ups&downs I ended up with 800$ balance, and I requested a cashout. Within a week I got an email (Ok, I had to write an email to speed up the process) that my cashout was approved, and the amount is on my "directnetpay" account. I never created such an account, so I assume the casino created that for me. I logged in to this directnetpay account, and requested a cashout. A few days later it was approved, and I received an email that the cheque was sent out to my registered address. Today is 3th of April, and the cheque has still not been delivered.

After a month I wrote an email to directnetpay, and asked "When my cheque was sent out?". They replied "it was sent out late, but you will receive it soon". After almost another month I asked the same question again, and got the same answer. According to their records, the cheque was sent out, and I should wait. They never specified the date when it was sent out.

I replied once more to directnetpay, and also wrote an email to Lady Dream support. Both of my emails remained unanswered.

A few weeks ago I PMed the Wager21 rep here (FiftyPercent), but his last login was 13th January 2007, so I got no answer.

So I'm standing here with no working email contact, no phone numbers, no money. I don't know how Lady Dream and Directnetpay are related to each other, but they are obviously tied somehow together, as I never heard about this "payment processor" in the past.

This issue is trickier than usual, because there's a "payment processor" in the middle. How should I proceed?

Thanks in advance.