[cbe2869]

They have told me that my poker account at Royal Vegas was closed and they will not be retuning my money for allegedly abusing their casino bonus. I take back the nice things I said on here about liking their poker room. Their behavior is completely rogue.

Hi XXXXX



Thank you for contacting the Poker Support Desk.



Due to a recent account audit, our Player Security found your game play to be promotion abusive.

This was due to a breach in the Casino terms and conditions.

Due to this breach in the Casino terms and conditions, your account will remain locked and your withdrawals will not be processed to you



We have reviewed your Fortune Lounge Accounts and see that you have made the minimum purchase to receive the maximum sign up bonus. We also see that you only made use of French Roulette and Baccarat to meet the wagering requirements for the bonus.



Your play on French Roulette was based on wagering on Black or Red.



Wagering on Black or Red will result in no loss or win for either the Player or the Casino.



The main outcome is the increased wagering, meeting the wagering required on the bonus money with no change to the balance, (unless a Zero is landed).



Therefore there is no fair chance for the casino to win back the allocated bonus from the player.



There was no intention to play at the Casino, and only to cashin the bonus money.



The manner in which you have wagered and met your play through is considered as Promotional misuse.



Please feel free to contact us again should you have any further queries.

Thank you

Mike

Casino Desk

Thank you for playing at the Fortune Lounge group.

Please contact us on the following numbers for further assistance.