Quote:
Originally Posted by cbe2869
Received separate email from both these informing me that my account had been locked. I guess winning is a suspicious activity as that is the only suspicious activity I would have commited at either of these sites. I just posted this because this casino group is accredited by Casinomeister. I do not have money at either. I have played at both in the past and succesfully cashed out at both but have not played at either now for several months. Locking accounts for no reason though is ridiculous.
Hi
We regret to inform you that your Casino account at Royal Vegas has been locked due to suspicious activities taking place on your account. You may receive an email requesting you to return verification documents, which we require to re-open your casino account. However, if you do not receive such a request, we will not be reconsidering the status of the account and it will remain locked as this decision was made after a thorough investigation on this account.
As stated in our Terms and Conditions any attempted cash-ins on this account will not be processed and balances from winnings will be removed.
Regards ,
Fortune Lounge Player Security
Contact us for assistance:
Email: Support@fortunelounge.com |
Please
PAB and I'll look into this for you. It's either two things a) they made a mistake or b) they didn't make a mistake and there is something seriously funky about your account.
Winning is not a supicious activity, but things associated with player fraud is. Please
PAB - in fact, you should have done that first before posting.