About a month ago, I won 650.00 at Grand Monaco Casino. After about 2 weeks, I received the check and cashed it. Well, I got a notice that the check was drawn on a closed account and not only do I now owe the bank 650.00 but because I cashed a check that wasn't any good, I owe them an additional 50.00 for returned check fees. I contacted live help at the Grand Monaco and was given a reference number and told that I would hear from the casino within 48 hours. Needless to say, 48 hours came and went and when I went to live help today the operator disconnected with me. Thinking this was purely accidental I went to live help again and again I got disconnected after giving the operator my reference number. I have a copy of the check showing that the account is closed and when I offered to send the casino proof of this I was told that it wouldn't be necessary..their processors would be able to see the results of the check. After being told that, I am beginning to think that this casino has known for a month that this check was no good and since they have made NO ATTEMPT to reimburse me.. this casino must be a scandalous, NON-PAYING casino. I would really like to know what I can do, if anything, to make Grand Monaco pay me the money that they owe me!!??
