After waiting 21 days for payment of $8,000.00 this is the letter River Belle sent me. As you can read it says nothing!
Hello Charles,
Thank you for emailing us at Belle Rock Entertainment.
We are presently following up with the Processor regards the withdrawals we have processed from our end already.
We can understand that your concern is very valid and wish to assure you that we will endeavor to get all players winnings paid to them.
You’ve been a long standing patron and we value the relationship we’ve built with you and would like to again apologize for the delays in getting the withdrawals cleared onto you.
Your understanding and continued patience is much appreciated.
All the best going forward!
Should you require any further assistance, feel free to contact us. For your convenience, we have a toll-free helpdesk available 24 hours per day, 7 days a week.
Kind regards,
William
Customer Service Representative
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B E L L E R O C K E N T E R T A I N M E N T
www.bellerockentertainment.com
USA: 1 800 890 3304
Canada: 1 800 768 1946
UK: 0 800 085 8771
Other: +44 800 917 8547
(International Call Rates Apply)
E-mail support:
support@bellerockentertainment.com
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