well today i recieved that e-mail
Quote:
Dear Marina,
Thank you for contacting us.
We deeply apologise for the delay in payment. I have brought this matter up to
the management and the acounts will send out the payment to you within next
week.
We hope that you will continue to support Inchilli Casino.
Please feel free to contact us if you have any additional questions.
Sincerely,
Support @ Inchilli
|
the fooling me long time now with such e-mails
on 22 January...
Quote:
Dear Marina,
The accounts department has been informed of the difference in the November payment. They will be checking the records with the affiliates department and will be crediting you with the difference and the payment for December as soon as possible. We sincerely apologise for the delay and inconvenience caused.
Regards,
Inchilli Support
|
January25 then...
and note the signed it with
support@hypegaming...the 2 casinos share the support team..!?! (this stated the aff manager of hype)
Quote:
Dear Customer,
Thank you for contacting us.
Regarding the November payment, you will get it in 2-3 working days. As of
December payment, we will also transfer it to you as soon as possible.
Please feel free to contact us if you have any additional questions.
Sincerely,
Support@Hypegaming
|
then on Feb1st....
Quote:
Dear Customer,
The email that you requested in the chat is vip@gamingsupportsystem.com.
Should you require further assistance or information, please reply to this message or chat live with us during our business hours.
Sincerely,
Support @ Inchilli
|
i e-mailed then to that addy
and got that reply and never heard anything again of that guy...
Quote:
Marina,
I will have a look into this with the Accounts department, I find this strange not to be resolved. I recall
at least three distinct occasions where I have instructed this to be settled.
Apologies for the inconvenience and delay, I really thank you for your patience in this matter. Though
this has gone on really for far too long, and I will see what the hold up has been and get back to
you hopefully with news its been paid.
Kind Regards,
John Cisco
Operations Manager
|
well lets see how long this will go on
