Quote:
Originally Posted by henryVIII
A 'responsible company' are employing the 'wrong person' and they are 'not taking a complaint seriously'??
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Employing the wrong person has nothing to do with my statement Henry! I am not representing Party Poker nor do I have any idea of how their operation is structured to deal with spam complaints. However it is possible that this complaint needs to be escalated to a senior employee to get some action. I remember the same thing happening to me a while back and the issue was resolved very efficiently. It is however very important to provide all possible information to them to ensure they have enough amunition to act on.