Quote:
Originally Posted by vinylweatherman
This is affecting MY withdrawal to a UK bank. I was promised last Saturday that it would be sorted in 2 business days (now passed). This follows on from the promise on Friday that it would be sorted on Friday!
They have now breached the promise a second time. They are having trouble processing ANY payment request, and have trouble even keeping promises made to non-US customers that they need not worry about being seriously impacted.
I consider £6000 trapped like it was $6000 for a week "seriously impacted". They cannot claim it is down to processors on this. It seems that non-US customers are heading for the exact same delays as US customers.
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I feel you. The same thing happened to me and I received an e-mail in about weeks time that my withdrawal could not be processed as they were having some unspecified "problems". How can a regulated institution do this? Wouldnt this be against set rules and there should be a penalty?