I just sent another email to 888.com and received another response not answering my question.
Here is step by step of what I did.
- Signed up to 888.com, deposited $200 using NETeller.
- Played 3 hands of blackjack at $10 each for about $1000 of wagering.
- Started to get bored, began martingale. Played about 5 hands of $100 doubling a 11 against a dealer 6 on one of them and winning.
- Hit $4036 wagering. Figured I was good to cash out now since I didn't know NETeller had special requirements.
- Cashed out $936.50. Waited a few days.
- Received an email saying I abused the bonus, they will return my $200. My account is closed.
- 4 emails back and forth, same generic response not answering my question of how I was abusing the bonus.
Now, they say the matter is closed. I don't think so. This is my money. I am owed $536.50 still. That is including the $200 they returned as my deposit and the $200 bonus that is their's to keep seeing as how I did not finish the $10000 wagering requirements.
Should I contact eCOGRA now? This is rediculous. I always figured 888.com was a reputable company.