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Old 5th February 2007, 09:26 PM
ACallin ACallin is offline
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888.com Claims I Abused Their Bonus?

Hello,

I signed up for 888.com thinking that their $200 match bonus would be a good deal for me to play some blackjack on. I deposited $200 using neteller. I read in the terms and conditions that I had to wager 20x the bonus, but must have not noticed they had a special wagering requirement of 50x the bonus for neteller deposits. I don't understand that, but ok.

Anyways, I ended up playing 3 hands of $10 each and was getting very bored since their software is insanely slow. I wanted to get to $4000 wagered so I could cash out or bust in the process. I started to martingale pretty much every hand, stopping when I was betting $100 a hand. During this run I had a nice luck streak and ended up cashing out $930 after wagering $4000. Lucky me.

A few days later I get an email from 888.com saying I have abused their bonus, they are closing my account and they are only returning my $200 deposit. They also informed me that the bonus requirements were 50x for neteller. So I had to wager another $6000 before cashing out.

WHAT? I won that money fair and square and I don't even know how to abuse a bonus. Is that even possible? I understand that I would have to wager $6000 more but why steal my money? Why close my account? I am extremely mad that they are just returning $200 to me and keeping the extra $730 to themselves. If they want to close my account for "abusing" a bonus, I guess they can do that... but shouldn't I get ATLEAST $730 transferred to my neteller instead of $200? They can take the extra bonus money, but I won that $530 without dropping below $200.

Please give me some comments casinomeister. I don't know what I am supposed to do. 888.com isn't giving me any answers when it comes to why they banned my account and stole my money.
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