Quote:
Originally Posted by mongol80
When I called today, they said that my money had been converted into "AUD". Something has gone wrong between converting the money and getting it sent to me.
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Someone over at NT is either telling you porky pies or have no idea what they're talking.
EG - When I send a bank wire from Australia, it's sent in AUD currency & it converted into the currency of the receiving bank.
When NT send a wire, it's the same process but reversed.
I'm not sure if they (Neteller) send wires via Canada or the Isle of Man. Which ever way it is, the banks involved will send in their currency. The central clearing house in Australia will simply convert it to AUD and then forward these funds to your bank account.
As far as generic customer support at NT I've found them (in most cases) to be pretty useless with matters like this. I'd leave it till Monday and contact NT during their business hours.