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Old 2nd February 2007, 04:55 PM
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You should pay.

On the other hand, Neteller claimed to have "denied" Instacash transactions from my bank - but they clearly show as paid in my online banking records.

Now they want me to show a bank statement.. trouble is I elected not to receive paper statements (because I am overseas) so that is impossible.

Should Neteller refund my money if I can show them a screenshot of the online transactions being processed?
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