I've played at all CR casinos and used bonuses from most of them, including several free spin deals. Only ever had two problems; One had a max of $40 hidden on an obscure page. ie I had already deposited $40 so I ended up with a basic %100 match bonus.
The other one was
BJ Ballroom, I believe. I hit on the Loaded slot early in, went back looked at the T&C, made my deposit and tried to cash in for the $200. It said I hadn't wagered enough. I called support and the guy said, I assure sir, it most certainly DOES say you must wager at least $100. I said, whatever dude, went back in and did it, redeemed my bonus, blew through it, the neteller bonus, free spin bonus and deposit. WFT. Next day I click in and there's $200 more bonus money. A phone call got me an apology for the misunderstanding (the was no $100 minimum in the T&C) and a 'keep the change'
I've read a few stories on here about CR service not being so good. I was happy with it. I played at
Cap'n Cooks exclusively for 6 or 7 months.