Quote:
Originally Posted by sdaddy
Here's the story. On January 24th I learned that PaySpark (a.k.a. EziPay) was not allowing US customers to make transfers to gambling merchants. Then I try to log into my account and find it's locked. WTF?
So I email them about it and this was their response:
Stunned at their cryptic, non-helpful reply I email back with:
Their reply to that was the following:
Well guess what? That was two days ago, and I haven't heard anything despite an email later that day that I would be getting a response to my issue within 24 hours. Now they are just ignoring my latest email.
Guess it's open season now for ewallets to screw US customers.
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I too, and I'm sure every other Payspark customer that has tried to contact them in the last week, has gotten the "form letter" (a.k.a. "cover thy ass") about how they do not particpate in transactions where online gaming is illegal"...wow, wonder who the mastermind behind that gem was?
Very disappointing for those of us from the US who have been very loyal patrons of payspark over the years. I myself have probably transacted over $100,000 with them (in deposits and withdrawals) just last year alone....to get this kind of response from them is unprofessional and offensive. On top of that, they didn't even have the professional courtesy to personally email their customers that they were pulling out of the US market - I, and many others had to find out by suddenly not being able to log into their accounts. Thank God I didn't have any remaining funds in there when they pulled the plug, but I can sympathize with those who did....yet, what do you wanna bet - if you decided to decline some of your recent transactions or disputed them with your bank, I'd bet you'd surely get a "personalized" email, eh? Sad, very sad.