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Serious
This is a serious allegation. if there is any evidence that Neteller claimed to have sent the check and gave some BS about there being no tracking number while knowing they had not, this should be presented to the UK's FSA, this is blatantly a breach of regulations, and I hope that Neteller realise the serious repercussions this could have on their remaining business - it's all about trust, if that goes, then the second a new payment processor appears that offers the same service as Neteller there will be a run on customers, let alone the banks.
Click2Pay lost my custom a while back for screwing me over with some really odd currency manipulations, then saying they knowingly did this after changing their systems.
Neteller shares are currently suspended, so if there is any evidence they are unable to meet liabilities on the US accounts their whole "trust account" claim is put into question. There is a technical term for a company unable to meet current liabilites, INSOLVENT - Neteller had better come up with a better reason than this or expect to be hammered when their shares come back off suspension.
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