[Pursey]

Hey Guys,

Bit concerned at the moment; Full Tilt only has one method to contact them, and that's via Email. Which in itself, is a pain, but not a large problem, until they fail to respond to emails. I've been waiting five days for a response now, and now sent a total of four emails. Their website says to expect a response within 24 hours, and on the last email I sent, I got a response saying "due to high demand", responses will take 48-72 hours. Still, five days exceed both of these time frames.

For the time being, I've ceased play at Full Tilt Poker until their support department does what its title implies and supports its customer base.

Basically just posting as a heads up, not actively encouraging you don't play, because I've always previously found them reliable, and am putting it down to temporarily poor management.

Cheers,

Pursey / SimplyVerbose