I have nothing against northerners at all. In fact, it would be better to run back office operations from "up north" as it would work out a good deal cheaper than a swanky London office. More money for promotions might be the result
I also think northerners benefit from more interesting weather, except for today maybe
I did wonder if the first post was genuine (join, and complain about KS in first post), but when Nifty29 mentioned another incident of poor service I thought it must be a CS problem. In the first case, something being "stuck in the works" for what seems 3 months or more despite numerous nudges and promises is a poor example, and with recent events quite dangerous to leave unaddressed (thankfully, you have not left this unaddressed, but have posted an open reply quickly enough to nip the issue in the bud). There are a load of rumours flying around about
RTG in general, triggered by their "do nothing & hide" approach to recent events.
I hope that casinos have put their expansion plans into effect, as the latest incident would seem to be the last straw for many US players. The way Neteller handled the pull out is as bad as some casinos did it in October - tell the players one story one day (don't worry, only Instacash has gone), and the next they know is that their funds are trapped in casinos because they can't even WITHDRAW back to Neteller and bail out of gambling altogether.
As a non-US player, I can see this affecting me, as casinos will suffer an unexpected loss of revenue, which they may tackle in two ways. Promote like mad with tons of new player bonuses (unwise), or temporarily reduce the value of promotions, but keep the number of events unchanged, while increasing marketing spend in a few target areas.
There is now an uncomfortable gap between now and September, when UK regulation will give legitimacy to the industry. (Provided Gordon doesn't spoil the party by levying stupid rates of tax)