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Phishing
I have noticed too, they are using a much better quality of bait and line now, some really DO make you wonder if it is the genuine article when you experience how naive some CS departments are. I have had one case where what looked like an average Phishing mail was actually genuine! (I checked).
The bad ones are easy to spot, but the good ones are taken from the genuine article, and doctored well. They rely on fooling people who really have done a transaction that could have resulted.
If you deposited at a casino with a card, had something go wrong, then received an E-mail asking you to "validate" something due to a transaction issue I bet many would get taken in, even just a bit.
If your Email address contains your name, their bots can be configured to use that name to avoid using the tell-tale "Dear Customer" approach that really gives the game away.
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