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Originally Posted by mogbert
Well, after speaking to someone in their accounts department, it was determined that they will not be unlocking my account nor will they return my money (including my deposit!) unless I open a new Neteller account that is linked to my current Korean address.
I'm not sure how they even obtained my Neteller address, vinylweatherman. Of course, Neteller had to have given it to them, but I've been playing with Intercasino for a few months now and I have never experienced any difficulty depositing or withdrawing. The only reason I can think of for Intercasino to request my address from Neteller is because this withdrawal was a little larger than the ones I've made previously. That said, the withdrawal request was only for around $660.
I didn't actually realize that online gambling is illegal in South Korea. While this will definitely influence my gambling in the future, Intercasino's terms and services - as pointed out - do not prohibit South Koreans from playing on their site. With that in mind, can they really seize my money like this?
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If you still have an interest in the US property, such as intending to return after working in South Korea, there should be no problem for intercasino. Their resolution is total crap, they are telling you to breach Neteller T & C in order to satisfy them. One way out could be to register a change of address on your current Neteller account, which would be within the T & C of one account per person. Neteller will most certainly want to revalidate the account by requesting the ID documents all over again.
After this is resolved, you had better stop gambling online while in South Korea, as this problem could surface again.
If you feel particularly bitter, having resolved to stop gambling, you could inform the South Korean authorities that Intercasino are "aiding and abetting" illegal activity, and show that they CHOOSE to do so in South Korea, but not in the US where they have decided to cancel all accounts and return funds. This will effectively end your online gambling, but it will draw attention to the fact that online casinos will obey specific countries rules only when their own "asses are on the line" at board level. South Korea MAY have extradition agreements with juristictions where Intercasino directors reside - so casino operators should rid themselves of this hypocracy and apply bans on ALL countries that legislate against online gambing, or let the US players back in (less the 11 states) till an actual law banning GAMBLING online makes it through congress.