I have reached the top VIP level here, and they pay more reliably than Jackpot Factory. Neteller is a great option for this group due to the instant withdrawals. However, in the case of runs of 5K and 6K for a new player, the instant limits would be far too low. Top VIP players can withdraw GBP 2000 once every 24 hours. I am not sure if they allow more for dollars or whether it is still 2000 credits.
Terms have recently changed. Bonus WR have dropped back to the standard 30x on slots, but Table Poker is 25% and
VP &
BJ 5%. Platinum VIP players have a 20x WR (25x at Gold). VIP status is earned based on the number of loyalty points earned per month.
The very top VIP's have a mere 10x WR, this is by invitation only, and seems their equivalent of 32Red's Club Rouge.
Incidentally, I noticed that this group are being sold back to the original vendors (Tusk) due to the changes in the US. There is a hint that some further restructuring may take place. This might be similar to what happened last time with Phoenician and Aztec Riches being sold on to Casino Rewards. A definite intention to keep Music Hall and UK Casino Club is mentioned in the article.
The main problem with this group is the occasional "Casino Accident" in their "Casino Action" branded promotions. 2005/6 saw the debacle of the botched Blackjack tournament, cancelled TWICE at short notice, along with their Christmas deposit & wager contest which started as first past the post (most deposits & wagers), and somehow became a lucky draw, annoying players who had thrown deposits at it in an effort to win the $10,000 "with no WR". This year has not been too bad recently, the only accident being the failure to initiate the "12" in the promotional calendar, although the top prize was indeed won and paid.
Some may worry about the lack of general phone support, as they use E-mail and live chat. Fortunately, their e-mail service is better than pretty much every other online casino, with an automatic ticket issued on receipt, and well over 80% replied to within half to one hour. The weak link seeming to be when issues have to be forwarded to management level.
The full set are:-
Challenge
Golden Reef
Music Hall
Nostalgia
UK Casino Club
iBig is a Japanese language casino of theirs
They also have poker metro and beach club for poker (not that I play online poker much - as in ONCE!)