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Hi,
Just want to let everyone know that the manager emailed me, was very nice, and fixed the situation and placed the money back in my account.
I will update when it has been credited to my instadebit.. Appearntly there was an email that stated the bonus terms, that actualy had bonus codes to use that had these restrictions, but where I saw the promo was on the front page of the casino itself that did not list coupons, just a redirect to live chat.
I had never saw an email. He said he would talk to the operators to make sure that any terms are specified when someone claims a bonus this way.
Thankyou Chris for taking care of this, and thankyou everyone for listening.
Ama
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" The moon is Gods Flashlight"
Last edited by amatrine; 27th November 2006 at 12:28 AM.
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