Quote:
Originally Posted by GrandAcesGeisha
Hi Belgamo
There should be an autoresponse but i have just tested it and have not received anything . We have installed a new customer response system - It is called Talisma and is apparently state of the art.
I will come back to you with feedback ASAP re this
Regards
Greg
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Greg, with all due respect, I can't believe an outfit such as yours would actually pay good money, to use such a crap system as talisma.
We used to use it at my office, and it was a load of shite. Half the time didn't work, the other half backed up for 4-5 days at a time, so you would get like 20 mails a day, and then 2000 at a shot and have to deal with backdated issues which half the time were more than likely resolved telelphonically.
Seriously representing the casinos that you do, why in heaven or hell would you actually chose to use Talisma. Hope that was not your decision but some bonehead at your company.
Wishing you all the best with it.
Gabriel