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you didn't get a new licence card for three years? isn't there a law about changing your id within a period of time? i assume you were waiting for it to expire or not sure if you were planning to stay at your new address, but not getting a new licence for three years after moving? obviously these guys are at fault for taking you down the garden path, but if i was waiting on a 5000 cashout, i would have made a point to go downtown and drop the 25-50 bucks on a new licence card in order that the addresses match.
related matter, an expired id will not serve to get you in a bar or buy a pack of smokes, even though it still clearly depicts you and your birthday is not going to change. in my jurisdiction, there is even a sticker issued once you renew the licence that the id is "valid for photo identification only" pending delivery of the new card, but it still isn't good enough.
of course in the case of a casino they don't care where the deposit comes from, but come time to fork over then it becomes a little game. in your casino's t&c they talk about "and do whatever else is reasonable to secure our integrity" or to that effect, i would inquire how you libelled them to the tune that withholding your 5000 is reasonable, you only ever cursed them to their personal emails and not the general public, let alone that it was only after a very unreasonable delay that you became incensed to the point of resorting to such crude language.
they better pay, s'criminal! but seriously, take a cue from tomt's plight and update your licence when you move!!
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+++ like a midget at a urinal, i was going to have to stay on my toes +++
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