Quote:
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Originally Posted by VPL
Hi guys,
Please rest assured that it's not a scam, but merely a miscommunication. These things aren't supposed to happen, but unfortunately they do creep in on occasion.
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Casino's are not without error, hence if this was merely a once off issue then the above statement would be a reasonable explaination.
However...
I had the a simular issue with CasinoUS ages ago (less than 12 months).
I simply gave up trying to get support (including the casino management) to see the abvious $5 for every 100 points (as perported on CasinoUS web site - view my intial post), as apposed the the $10 for every 1000 points they were using, which was
wrong and still is wrong (no one's bothered to fix it).
Guess that's been written off as a "
miscommunication" "but unfortunately they do creep in on occasion". too!
Quote:
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Originally Posted by VPL
I hope this is a satisfactory resolution.
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Given that my issue never got sorted out, feeling scammed pretty much sums up my feeling on this issue also.
