I e mailed back with..
Quote:
So because I won on video poker it means the fact I was being cheated is irrelevant ?
If upon being caught false dealing a blackjack dealer stated that the player was winning
regardless this would mean it was ok ?
That's pretty poor I think. Very disappointed with that repsonse.
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They replied with...
Quote:
Thank you for your email
MANSION welcomes all feedback from players and yours will be passed to the Casino Department.
Thank you for choosing to bet with MANSION.
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Looks like I am being ignored in otherwords.
They say I won 49.75 playing video poker. Perhaps it might have been 949.75 if I was playing the game I thought I was playing - I wasn't.
I won on video poker so that fact mansion were cheating doesn't matter ?!?!
Perhaps I might have won more !
Let me ask you if you were playing deuces wild poker and you were £50 up and then you lost this cash elsewhere. If someone then told you, oh by the way when you were playing deuces wild one of the deuces was removed the whole time, would you not feel a little cheated ?
I mean what has happened here isn't quite the same in terms of maths but the principle is still the same surely ?
I thought I was playing a certain game as descirbed by their terms and conditions. I wasn't, I was playing a completely different one.
Casinos are always keen on making you read terms and conditions as well aren't they ?
Perhaps I am coming across as bitter just cos I lost but I was cheated neverthe less and now it seems like mansion are just gonna ignore me.
Pretty disappointed really.
