[chuchu59]

At first glance, I thought that the player must be wrong since he hadnt met the full WRs. However, when I read the Ts and Cs at Golden reef, I began to think differently. There are supposed to be 2 separate accounts, one a cash balance account and the other a bonus account. You can only use your bonus balance when you have emptied your cash account. In addition, the bonus cannot be withdrawn but funds can be transferred to the cash balance as a result of meeting playthrough requirements. Does this not mean that any bonus remaining in the bonus account is uncashable while the bonus transferred has in itself met the playthrough and together with the remaining cash balance, can be withdrawn at any time. Why should there be playthrough requirements for bonuses transferred to the cash account and another set of WRs for the total bonus itself? Seems conflicting to me.

I believe that the EZ Bonus system was designed to ensure that bonuses are not that easily abused. The player would have to deplete his whole cash balance to be able to use the bonus for wagering and even then the funds transferred from the bonus itself would have to meet playthrough and sent to the cash balnce account in increments. Once a withdrawal is initiated, the bonus balance will be reset to zero. I cannot honestly see how this can be viewed as 'bonus abuse' if that is what Golden Reef is thinking of.