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Old 3rd June 2006, 06:46 AM
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Crazy Vegas slow to respond; Instant withdrawal MG casinos?

Sheesh! I deposited $20 and am cashing out $75. Not a terribly enormous withdrawal. I went to their Live Help and got someone right away, I asked to have the 24-hour waiting period flushed, to not credit my account with the automatic 5% bonus, and what documents they need from me to cash out (because it's my first withdrawal). He told me I needed to send an email for this.

Okay, here's what I sent them:
Quote:
Hello,

I recently made a deposit to my account and made a cashout and I am requesting that the 5% deposit bonus not be credited to my account so that I am not subject to wagering requirements, and that the 24-hour grace period for this withdrawal be flushed.

Since this is my first withdrawal, I understand you will need some documents from me. Please let me know what you need and who to email these to.

Thanks in advance
Two hours later I receive their response:

Quote:
Dear SlotsJunkie,

Thank you for contacting us.

We have received your request to remove the bonus. We also need you to confirm if you would like to be permanently removed from the bonus list so you will not be subject to the wagering requirements in future or if you only want to be removed for this cashin only.

Should you have further questions, please do not hesitate to contact us.

Best Regards
Vinny
The Support Team
Vegas Partner Lounge
How convenient, the only part they read was the part about me not wanting the bonus! Here was my reply:

Quote:
Thank you. I would like the bonus to be removed for this cashin only.

Do you need documents from me to process the cashin or is that only necessary for large withdrawals?

Also, how long should it take before the withdrawal will reach my NETeller account?

Thanks in advance
Three hours and counting since I replied... knock knock... anyone there?

The irony of the situation is, the 24 hour grace period will have passed before they even flippin' respond to me. I understand their goal is to make the "reversal" option appealing in hopes that the player will gamble it all away, but come on, this is ridiculous. I've deposited (and LOST) over $1,000 at this casino in the past couple of months, and this is the thanks I get???

Want to deposit? No problem, right away! Want to withdraw? We might get back to you at our not-so-earliest convenience.

So I ask you all, which casinos have instant withdrawals? Effective immediately I am boycotting slow-paying operations such as this one. I noticed Casino Extreme offers no-BS withdrawals, which is RTG. Are there any MG casinos that can handle instant withdrawals?
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