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Hi bgammonb
I do think the casino was unfair in not giving you some sort of goodwill gesture.
This was an error made on the casinos part not the player. If i had redeemed points i would believe that the total was correct we are all told that casinos are trustworthy so why should players have to check that the comps points are correct before playing.
I know i never get a calculator out and check my comp totals are correct each time.
What would have happened if the casino had credited him 14.78 instead of 14.77 only 1 cent out but as rules are rules regardless of the amounts involved then they could confiscated all winnings even if he had hit a few royal flushes and had huge bankroll.
I am in no way saying that the casino should let him keep the money but giving him some sort of gesture would be appropriate as he obviously spent his own time playing when he couldnt hav ewon anything and the error was on the casinos part.
I do believe that somewhere else there is a thread about a casino setting their comp rate to high and the majority of people were of the opinion that the casino should take the hit as the error was theirs not the players. This is the same thing he got his comps at a very much larger rate that is all.
Again another example of peoples opinions not being consistent over issues that are the same. Just because the error he got comped to high was very obvious and the player admitted he took a chance should not sway peoples opinions.
My controversial decision if i had been in this position that is i received the same sums from a casino that i had stopped playing at.
Well i would have done the same and took my chances probably i guess that makes me greedy and selfish. I will admit to that so i can claim to at elast be honest.
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