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Originally Posted by spearmaster
It's happened at Intercasino before - and if I recall correctly it cost them like $1.3 million - but in this case the bug was in favor of the player. They didn't invoke the "malfunction" clause - instead they did the right thing and paid out.
Obviously since then they have improved their auditing.
Neither 32Red, nor any Microgaming operator, have any control over the code - only Microgaming does. And bugs have happened there before to the detriment of the player.
I believe Playtech controls all the code for their software as well.
To sum it up - this is not the first time a bug has been found, not by a long shot.
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It wasn't a bug at Intercasino. They got hit by hackers which caused the slots to pay out on every spin after the hackers got into the server.
Bugs at other casinos were true bugs and not whole routines. You can't cause such an unfair deal with a simple mistake in the code.
By the way, wasn't there supposed to be a mathematical analysis of this code provided by EH to see if it actually delivered the results shown? It probably doesn't matter too much given that this probably was the code used, but you never know.