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I think that's dead mean...
You wander into a casino, mess about on a few games, hit lucky and then DOH!
Like I say, yeah she shoulda read the LATEST T&C's... but she didn't, and is paying the price.
When viewed from a non-experienced perspective - It's scenarios like this that add to the whole online casino's are bad argument; and why they're still a million miles away from land based in terms of customer management.
Totally agreed on the signup bonus thing - shouldn't be allowed. Mind you, whilst casino's include such seemingly non-sensical and never ending T&C's, it'll only be the dedicated that stay interested - and the casual lot that lose out.
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