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Originally Posted by Slotster!
Out of interest, a question for Spear, CM, Jetset and Simmo...
Have you thought about asking a few questions of some of the friendlier better known operators (Intercasino, 32RED etc), in terms of if this could possibly happen with their software? What I mean is, do they have safeguards/automatic alerts in place to notify if a specific game returns a significant percentage different from the expectation.
Without revealing too many 'insider secrets', I'm sure one of the industry insiders could offer a fascinating insight into if this is a plausible explanation in their world; or offer reasons as to why it definitely isn't.
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It's happened at Intercasino before - and if I recall correctly it cost them like $1.3 million - but in this case the bug was in favor of the player. They didn't invoke the "malfunction" clause - instead they did the right thing and paid out.
Obviously since then they have improved their auditing.
Neither 32Red, nor any Microgaming operator, have any control over the code - only Microgaming does. And bugs have happened there before to the detriment of the player.
I believe Playtech controls all the code for their software as well.
To sum it up - this is not the first time a bug has been found, not by a long shot.