|
piecar:
I am assuming the e-mail you posted was perhaps from a later exchange with the casino since no mention was made of your deposit. Did you get your deposit refunded?
Secondly, you are technically bound by T&C on the date you actually deposit. There can be no possible way the casino COULD know that you were (as you say) unaware of T&C changes overnight.
Thirdly, you can verify ALL play via PlayCheck. I am confident you will find you DID play exactly as they say you did, thus validating the fact that your "restricted" winnings gave you an accumulated pot to further play NON restricted games.
If it were me, and I did get the deposit refunded, I would try to play it through again. Honest mistake or not, the casino is well within its bounds, and this particular group enjoys a very solid rep for being above board, IMHO. I personally deposited $100 at their sister casino, got the matching bonus, and cashed out a very sizeable win with zero problem.
My apologies if this reply seems unduly harsh to you.
|