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Originally Posted by pacers31
Live chat told me that it was sent by an affiliate. Don't the sites advise the affiliates about who is already a customer before they send these offers out??
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Firstly, a casino never discloses its player base or any personal details, email included, to an affiliate. Even the players an affiliate may have sent to that casino. So any affiliate spamming is done from a) a list that affiliate has built up or b) from a list purchased elsewhere. May just be coincidence that you had a Platinum Play account and the spam was for a bonus at Platinum Play.
Regarding these "ineligible offers" that keep coming up (not just at Fortune incidentally), here's my guess as to what is happening. A casino has a big player database and probably develops "filters" for offers. IE: send this bonus email to every player who has deposited $500 but not played for two months. Only possibly they complicate it a bit, and possibly that includes players they don't want to encourage, for whatever reason.
So essentially, their filters aren't 100% accurate, and the decision is that rather than spend a millenium hand-picking or removing those required/not-required, we'll send it anyway and deny at the point they come in. Probably far more cost-effective and simpler, albeit with an overhead. Plus the fact these players aren't required, probably means if they piss them off it matters less.
Cheers
Simmo!