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32Red Casino Review


Casino of the Decade Best Casino rep - 2015Best Casino Group 2015 Best Casino Group 2014 - GlobalBest Customer Service Award 2014
32Red Review, Ratings, Payouts, Games, and other Details
32Red Casino
Reviewed by Bryan Bailey

Play Current PromotionCM Exclusive Promo Summary: Simply one of the best!

These guys were not awarded Casino of the Decade for nothing. 32Red has surpassed everyone's expectations year after year. Their philosophy of "player first" has benefited everyone in the industry - either by direct relations with players and affiliates, or indirectly by acting as an esteemed exemplification for their peers. This online casino can boast of some of the most considerate and generous customer service, awesome promotions, and no payout limits. They are simply one of the best.

The only downside is that over the past year or so, their payouts have slowed down. If you can overlook that, then this is the casino for you.


Rating: 8.8 out of 10


Read the transcript of the video if you feel so inclined!

The Awesome Transcript

32red is by far, one of the best online casinos hands down. I have been watching this casino operation since they launched in 2002, and I have been no less than impressed since then.

What sets 32red apart from their competitors is simple - they believe in putting the player first before business. 32red set the standard when they first launched and have never wavered from their philosophy of player first - and for their business approach - second to none.

Since becoming a Casinomeister accredited casino in 2003, they have won 10 consecutive Best Casino of the Year awards at Casinomeister. Several Best management of the year awards, and several best casino group awards as well. For the first decade of the 21st century, they won casino of the decade. Why the bestowment of these accolades? Simple - they are one of the most trustworthy, fair, and transparent companies out there. Publicly traded as 32Red plc, they were the first casino in my recollection to personally identify their CEO, Casino managers, and other staff on their website. This just goes to show that they have nothing to hide, and they care to connect with their players.

And connect with them? Yes they do. The fora is full of awesome stories of people down on their luck, and 32red sails in to try and make things better. Take for instance one of our members who is a disabled vet had his TV stolen from his apartment, guess what showed up in the post courtesy of 32Red? A new TV. This is just one example of 32Red's generosity and care that they take with the online gaming community.

Years ago I conducted an interview with Ed Ware, the CEO of 32red. This was in February 2004, and his advice to his competitors would be to apply hard work and attention to detail and always take the player's standpoint before you take the business's.

And this underscores why they remain successful as they are.

Situated in Gibraltar, they are a Microgaming downloadable casino - to include flash games you can play in your browser. They have a full array of gaming platforms to include sportsbetting, poker, bingo and live games.

I would say the only downside is that their payouts are a little slow, they can take up to a couple of days. But even so, this casino is the casino of choice by many punters. These players will always know that they will be treated fairly and treated well.

They are solid as the rock of Gibraltar and are highly recommended at Casinomeister.

Word from the Meister

I first noticed 32Red when I was contacted by their CEO Ed Ware in 2002 (only months after they were online) concerning a player known as Evil RhondaX. She had doctored screen shots to show a bogus jackpot win and...well, you need to read it to believe it. The casino was relatively young and already a number of players were commenting in our forum - and others - on the professionalism and great service this casino was providing. 32Red finally requested to be included as an Accredited casino and I happily obliged.

I had already noticed that this casino was unique - beginning with its name. Ed Ware and I met up for the first time in the Atlas Pub in London for an interview. You can checkout this interview from 2004 here: Interview with 32Red's CEO - Ed Ware

Even though that recording is twelve years old, Mr. Ware's dedication to his players has not flinched. He even used to man the phones and pull shifts in Player Support. There is no better way for a CEO to experience what really pisses players off, to measure the level of support from the trenches, and to give his callers support that is second to none - treating them like royalty. This is true definition of "leading by example".

Imagine Steve Wynn acting as a floor manager at the Wynn, making hand-pays to jackpot winners. When is the last time this has ever happened? Well it doesn't happen that often because these administrators are out of touch; at 32red they aren't.


Data from our Meister Minions.
 DATE & TIME OF
CASHOUT REQUEST
COUNTRYCASINOBANK METHODREVERSE TIME
(APPROX)
TIME TO RECEIPT
(APPROX)
ID
REQUESTED
WEEKEND
REQUEST
COMMENT
1Jan 07th, 2017UK32RedVisa54.00 Hrs94.00 HrsNoYESPretty slow for such a high CM score IMO
2Sep 28th, 2016UK32RedSkrill42.00 Hrs42.00 HrsNoNo-
3Sep 22nd, 2016UK32RedSkrill25.00 Hrs25.00 HrsNoNoFaster than previous post due it it being a day time withdrawal rather than late evening. Withdrawn before their 'cut off'
4Sep 21st, 2016UK32RedSkrill38.00 Hrs38.00 HrsNoNo-
5Sep 14th, 2016UK32RedSkrill25.00 Hrs25.00 HrsNoNoDaytime (Ie Business hours) withdrawal so quicker than normal
6Sep 03rd, 2016UK32RedVisa Debit0.00 Hrs72.00 HrsNoYes-
7Aug 24th, 2016United Kingdom32RedVisa30.00 Hrs68.36 HrsNoNo-
8Aug 24th, 2016Finland32RedNeteller24.00 Hrs26.00 HrsNoNo-
9Aug 18th, 2016United Kingdom32RedPaypal0.00 Hrs39.00 HrsNoNo-
10Aug 15th, 2016United Kingdom32RedVisa0.00 Hrs24.00 HrsNoNo-
11Aug 13th, 2016United Kingdom32RedPaypal0.00 Hrs84.00 HrsNoYes-
12Aug 11th, 2016United Kingdom32RedNeteller0.00 Hrs38.22 HrsNoNo-
13Aug 05th, 2016United Kingdom32RedNeteller80.00 Hrs84.00 HrsNoNo-
14Jul 29th, 2016United Kingdom32RedSkrill0.00 Hrs65.00 HrsNoNo-
15Jul 09th, 2016Italy32RedNeteller0.00 Hrs50.17 HrsNoNo-
16Jul 09th, 2016United Kingdom32Redvisa debit24.00 Hrs72.00 HrsNoYes-
17Jul 06th, 2016United Kingdom32RedNeteller30.00 Hrs35.32 HrsNoNo-
18Jul 01st, 2016United Kingdom32Redvisa debit72.00 Hrs96.00 HrsNoYes-
19Jun 26th, 2016United Kingdom32RedVisa Debit0.00 Hrs72.00 HrsNoYes-
20Jun 25th, 2016United Kingdom32RedVisa Debit50.00 Hrs63.24 HrsNoNo-


The numbers below display the averages for reverse time and cash received for cashouts not requiring ID docs. These are the numbers that are computed into the casino rating score.

CASINOCOUNTRYAVG. REVERSE
TIME (HOURS)
REVERSE PERIODS
RECORDED
AVG. RECEIPT
TIME (HOURS)
RECEIPT PERIODS
RECORDED
SINCE DATEBANK METHODS
32RedALL29.6 Hrs72 Reports53.3 Hrs72 Reports2015-04-23All


    Pros
  • Awesome customer service
  • Wide range of games and gaming platforms
  • Innovative bonuses and promotions
  • Fantastic player relations
  • 14 languages supported
  • 5 currencies accepted
    Cons
  • Payouts are relatively slow
  • No weekend payouts
  • No manual flushing

Casino Information

Casino 32Red
Casino Group: 32Red Plc
Established: 2002
Accredited: 15 October 2002
Software: Microgaming
US: No
Licensing Jurisdictions Gibraltar, AAMS, and UKGC
Publicly traded: Yes - 32Red Plc
Casino Rep
PatH Casino Manager
Mark 32red Casino Manager
Ed Ware CEO
Casinomeister Blog: No
Affiliate Program: 32Red Affiliates

Payouts and Gaming Info

Reverse Time: 35 hrs avg.
Cashout Time: 54 hrs avg.
Payout Limits: none
Weekend Cashouts: No
Manual Flushing No
Mobile: 32Red Mobile
Sports: yes
Poker: 32Red Poker
Live Games: yes
Bingo: 32Red Bingo
Rummy 32Red Rummy
Italian Casino Italian Casino

Accolades

Awards Best Casino of the Year Global 2003-2013, Casino of the Decade 2000s, Best Casino Group 2015, 2014, 2011, Best Casino Manager 2007, 2008, and 2011, Best Customer Service 2014
Casino of the Decade
Best Casino 2003, 2004, 2005, 2006, 2007,2008, 2009, 2010, 2011, 2012, & 2013 !
Best Casino Manager Award for 2007, 2008, & 2011!


Please note: Much of the information here is updated by the input from our valued members. If you notice any discrepancies, please post what these are specifically in our special forum Accredited Casinos Updates, and we will update this page as soon as possible. Casinomeister Advisors, please feel free to note corrections in the comments section located on this page. Thank you.

Author: Casinomeister
Ratings at a glance
Software: 5 shields
Jurisdiction: 4 shields
Reverse Time: 2 shields
Cash Out Time: 2 shields
Weekly Withdrawal Limits: 5 shields
Meister Points: 5 shields
Understand how our rating system works.
32Red In the News
32RED AND KAMBI EXTEND PARTNERSHIP
DESPITE STRONG HEADWINDS, 32RED CONTINUES TO PROSPER
SPECIAL DIVIDEND A BOON FOR 32RED PLC SHAREHOLDERS
Best Casino Group of 2015 | 32Red Plc | Casinomeister Awards
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